DISCRIMINATION IS AGAINST THE LAW

First Choice Community Healthcare, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. First Choice Community Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

First Choice Community Healthcare:

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact the Health Center Manager.

If you believe that First Choice Community Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Geraldine Ulibarri, Ancillary Services Director/Risk Manager, 2001 Centro Familiar SW, Albuquerque, New Mexico 87105, 505-224-8772, Fax: 505-873-7473, geraldine_ulibarri@fcch.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Geraldine Ulibarri, Ancillary Services Director/Risk Manager is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201

1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

First Choice Community Healthcare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation or gender identity. If you, or someone you are helping, have questions, you have the right to get information in your language at no cost. To talk to an interpreter, call 1-800-225-5254.

Spanish/Español: ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-225-5254.

Navajo/Diné Bizaad: Dίί baa akó nίnίzin: Dίί saad bee yánίłti’ go Diné Bizaad, saad bee áká’ánίda’áwo’dę́ę́’, t’áá jiik’eh, éί ná hólǫ́, kojį’ hódίίlnih 1-800-225-5254.

Vietnamese/Tiếng Việt: CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-225-5254.

German/Deutsch: ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-225-5254.

Chinese/繁體中文: 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-225-5254。

Arabic/العربية:
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (رقم هاتف الصم والبكم 800-225-5254.

Korean/한국어:
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-225-5254 번으로 전화해 주십시오.

Tagalog-Filipino/Tagalog: PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-225-5254.

French/Français: ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-225-5254.

Italian/Italiano: ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-225-5254.

Russian/Русский: ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-225-5254.

Hindi/हिंदी: ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-800-225-5254 पर कॉल करें।.

Thai/ภาษาไทย: เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-800-225-5254

Japanese/日本語: 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-225-5254 まで、お電話にてご連絡ください。

Persian (Farsi)/فارسی:
توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-800-225-5254 تماس بگیرید.